In this contributed article, Chris Filly, Vice President of Marketing for CX automation company Callvu, discusses how AI can assist in customer service, but getting AI right requires a well-defined strategy and a commitment to continuous improvement. By taking an intelligent approach, customer service leaders can use AI to deliver great customer experiences, empower support teams, and dramatically reduce service costs.
[Sponsored Post] This webinar: “Getting Started with Llama 3 on AMD Radeon and Instinct GPUs” provides a guide to installing Hugging Face transformers, Meta’s Llama 3 weights, and the necessary dependencies for running Llama locally on AMD systems with ROCm™ 6.0.
AI is rapidly transforming industries, becoming a critical driver of innovation. As AI’s influence expands, organizations are increasingly turning to private AI solutions to maintain control over their data, ensure regulatory compliance, and customize AI models to meet specific needs. According to IDC’s Spotlight report Powering Innovation: Private AI Infrastructure in the Enterprise, experienced organizations […]
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