The evolution of contact center AI is shifting from “bot vs. human” toward “bot with human” – a fundamental redesign of roles, workflows, and strategies. In this new landscape, human agents aren’t displaced, they ….
Cube Launches Agentic Analytics Platform Built on a Universal Semantic Layer
SAN FRANCISCO — June 2, 2025 — Cube, the leading provider of semantic layer technology for modern data stacks, today announced the launch of D3, the industry’s first agentic analytics platform built on a universal semantic layer. D3 empowers data teams to scale productivity and enables business users to explore data independently—with governance, consistency, and trust […]
Thomson Reuters Launches Agentic AI for Tax, Audit and Accounting
NEW YORK — June 2, 2025 — Thomson Reuters (TSX/Nasdaq: TRI) today unveiled an agentic AI system, CoCounsel for tax, audit, and accounting professionals. While today’s most advanced AI assistants can generate results when prompted, agentic AI goes beyond simply responding under a pre-defined sequence of actions. It plans, reasons, acts, and even reacts — […]
Instilling Foundational Trust in Agentic AI: Techniques and Best Practices
By Dr. Eoghan Casey, Field CTO at Salesforce With artificial intelligence advancing and becoming increasingly autonomous, there is a growing shared responsibility in the way trust is built into the systems that operate AI. Providers are responsible for maintaining a trusted technology platform, while customers are responsible for maintaining the confidentiality and reliability of information […]
Dataiku Brings AI Agent Creation to AI Platform
NEW YORK, NY – APRIL 24, 2025: AI platform company Dataiku today announced the launch of AI Agents with Dataiku with capabilities designed to create and control AI agents at scale, delivering a new class of AI applications powered by analytics, predictive models, and agents, the company said. Dataiku said more than 20 percent of customers […]
Leidos and Moveworks Partner on Agentic AI for Government Agencies
Reston, Va., April 9, 2025 – Leidos (NYSE:LDOS), an information technology company for governments, and Moveworks, an agentic artificial intelligence assistant for enterprises, are collaborating with the aim of increasing efficiency of government workers in the U.S., U.K., and Australia. Agentic AI are digital personal assistants that make decisions and automate daily work processes. The […]
Infinite Reality in $500M Acquisition of Agentic AI Company Touchcast
Boca Raton, Florida — April 16, 2025 — Infinite Reality (iR), a company focused on digital media and ecommerce through extended reality (XR ), artificial intelligence (AI), and other immersive technologies, announced today the company has entered into a definitive agreement to acquire Touchcast, an agentic AI company for $500 million in a combination of cash and stock. […]
Sama Launches Agentic Capture for Multi-Modal Agentic AI
SAN FRANCISCO, February 18, 2025 – Sama, developer of enterprise AI solutions with agile data labeling for model development and supervised fine-tuning, today announced the launch of Agentic Capture, a feedback framework for multi-modal agentic AI. Built on Sama’s configurable capture platform, this new framework is capable of managing the types of multi-modal, complex use cases […]
Faros AI and Globant Announce Partnership to Drive Faster and More Efficient Agentic AI-Based Projects
Faros AI, a leader in software engineering intelligence, announced a strategic partnership with Globant (NYSE: GLOB), a digitally native company focused on reinventing businesses through innovative technology solutions.
Snowflake Unveils Snowflake Intelligence: The Future of Data Agents for Enterprise AI
Snowflake, the AI Data Cloud company, announced Snowflake Intelligence (in private preview soon), a new platform that will enable enterprises to easily ask business questions across their enterprise data to unlock data-driven answers, and in just a few steps, create data agents that take action on those insights.