Study: Agentic AI Is Advancing but Governance Gap Threatens Consumer Trust

New data released today shows a disconnect between how companies govern AI and what consumers need to feel safe using it. While four out of five consumers surveyed said they want clear governance of AI interactions, less than a third (31 percent) of business leaders say their organizations have comprehensive, organization-wide AI policies and oversight in place.  

Report Released on Enterprise AI Trust: 42% Don’t Trust Outputs

“…. the report finds that while 58% of organizations have implemented or optimized data observability programs – systems that monitor detect, and resolve data quality and pipeline issues in real-time – 42% still say they do not trust the outputs ….”

Instilling Foundational Trust in Agentic AI: Techniques and Best Practices

By Dr. Eoghan Casey, Field CTO at Salesforce With artificial intelligence advancing and becoming increasingly autonomous, there is a growing shared responsibility in the way trust is built into the systems that operate AI. Providers are responsible for maintaining a trusted technology platform, while customers are responsible for maintaining the confidentiality and reliability of information […]