In this contributed article, Dr. Peter Graf, SVP of Strategy at Genesys, imagines a world where an AI-powered concierge can navigate complex customer support requests on your behalf. He believes the chatbots we’re familiar with today are paving the way forward for these concierges to become a reality.
[Sponsored Post] This webinar: “Getting Started with Llama 3 on AMD Radeon and Instinct GPUs” provides a guide to installing Hugging Face transformers, Meta’s Llama 3 weights, and the necessary dependencies for running Llama locally on AMD systems with ROCm™ 6.0.
AI is rapidly transforming industries, becoming a critical driver of innovation. As AI’s influence expands, organizations are increasingly turning to private AI solutions to maintain control over their data, ensure regulatory compliance, and customize AI models to meet specific needs. According to IDC’s Spotlight report Powering Innovation: Private AI Infrastructure in the Enterprise, experienced organizations […]
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