Salesforce (NYSE: CRM), the AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce, driving unprecedented efficiency and customer satisfaction. Agentforce enables companies to scale their workforces on demand with a few clicks.
Interview: Kathy Baxter, Architect of Ethical AI Practice at Salesforce
January 12, 2021 by 1 Comment
I recently caught up with Kathy Baxter, one of the elite AI ethicists in the world and Salesforce’s Principal Architect of Ethical AI, to discuss the good, the bad and the ugly of ethical data collection. Kathy comments on the current issues and challenges that enterprises are facing when it comes to data collection and why getting it wrong will prove catastrophic.
