In this contributed article, Joshua Ray, founder and CEO of Blackwire Labs, discusses how AI is ushering in a new era of productivity and innovation, but it’s no secret that there are urgent issues with the reliability of systems such as LLMs and other forms of AI-enabled content production. From ubiquitous LLM hallucinations to the lack of transparency around how “black box” machine learning algorithms make predictions and decisions, there are fundamental problems with some of the most widely used AI applications. This hinders AI adoption and generates resistance to the technology.